Microsoft · Exam reference
About the Microsoft AB-620 exam
AB-620 is Microsoft's associate-level exam for developers who build and integrate custom agents in Copilot Studio. It covers planning agent solutions, connecting them to enterprise knowledge and APIs, orchestrating multi-agent collaboration, and shipping them through solution-based ALM. This course covers all three skill areas with practice questions, flashcards, performance-based questions and a full study guide.
10
Sample questions
120 min
Exam time limit
70%
Practice pass mark
$165
Exam voucher
AB-620 sits between the Copilot Studio maker certifications and the architect track. It assumes you can already build a working agent with instructions, topics and a knowledge source, and tests whether you can take that agent into an enterprise: wiring it to Dataverse and ServiceNow, calling REST APIs and MCP servers, orchestrating several agents through the A2A protocol, and getting the result through solution-based ALM into a managed environment. The blueprint is weighted towards integration. Integrate and extend agents in Copilot Studio is 40 to 45 percent of the exam on its own, and it is the section candidates underestimate, because building an agent in the maker portal teaches you almost none of it. Connecting Azure AI Search as a generative-answers source, adding a tool from an existing custom connector, configuring computer use, and monitoring through Application Insights are separate skills from authoring topics. Planning is roughly a third of the paper and is mostly judgement: which identity model a customer-facing agent needs, when a Foundry agent belongs in the solution instead of a Copilot Studio one, what responsible-AI controls a deployment requires. Test and manage agents is the smallest section at 20 to 25 percent, and it is where the ALM questions live: solutions, environment variables and Power Platform pipelines. You need Power Fx, Dataverse and adaptive cards going in, plus working knowledge of RAG, orchestration and MCP. The exam runs 120 minutes and is scored out of 1000, with 700 to pass.
Exam Domains Covered
Exam Format & Details
120 minutes, proctored through Pearson VUE and booked from Microsoft Learn. Scored out of 1000 with 700 required to pass. Microsoft states the exam may include interactive components, so expect drag-and-drop and build-list items alongside multiple choice. Microsoft does not publish a fixed question count for AB-620; associate-level exams typically run to around 50 items.
Why Practice Questions Matter
The integration section is 40 to 45 percent of AB-620 and it is the part you cannot revise by reading. Questions name a specific constraint, such as an agent that must reach an on-premises SAP system or a knowledge source that has to stay inside a tenant boundary, and expect you to pick the connector, tool or protocol that satisfies it. Practice questions are the cheapest way to find out which of those you can actually tell apart under time pressure. The ALM section rewards the same drilling: solutions, environment variables and pipelines are easy to read and easy to confuse.
Sample Practice Questions
The following questions are a preview of the type of syllabus-aligned questions you will practise in CertCrush. They reflect the format and reasoning style of the Microsoft AB-620 exam — not actual exam content.
Q1.A flow needs to iterate over a list of returned records and apply a condition to each one. Which action family provides those steps?
- A.Built-in tools
- B.Connectors
- C.AI capabilities
- D.Human in the loop
Domain: Plan and configure agent solutions
Q2.Contoso Pharmaceuticals asks for an agent that creates purchase orders. A maker adds the procurement manual as a knowledge source and nothing else. What is the likely outcome?
- A.The agent explains how to raise a purchase order but never creates one
- B.The agent creates the purchase order using the procedure described in the manual
- C.Publishing fails because a write requirement has no matching tool
- D.The orchestrator converts the knowledge source into a tool at first use
Domain: Plan and configure agent solutions
Q3.Some Copilot connectors let you point an agent at a slice of indexed content. Which scoping options are valid? (Choose three.)
- A.Confluence by space
- B.Azure DevOps Work Items by area path
- C.GitHub sources by repository
- D.Jira by assignee
- E.ServiceNow by incident priority
- F.SharePoint by document library
Domain: Integrate and extend agents in Copilot Studio
Q4.A team has five short policy documents that change about once a year, and everyone who can use the agent may read all of them. Which knowledge route fits?
- A.File upload
- B.Copilot connector
- C.Azure AI Search
- D.Power Platform connector
Domain: Integrate and extend agents in Copilot Studio
Q5.During a pipeline deployment, what does the platform gather from the maker after validation and before the deployment commits?
- A.Values for the connection references and environment variables the solution carries
- B.The Dataverse rows to seed into the target environment
- C.A new publisher prefix for the target environment
- D.The channel configuration for the agent in the target environment
Domain: Test and manage agents
Frequently Asked Questions
What is included in the free Microsoft AB-620 sample?
The free sample includes 10 syllabus-aligned practice questions, sample flashcards, and a preview chapter from the study guide. No account or payment is required to try the sample.
How many questions are in the full Microsoft AB-620 course?
The full course includes a comprehensive question bank covering all exam domains. You can see the total question count on the Microsoft AB-620 course page.
Are these official Microsoft exam questions?
No. CertCrush questions are independently written and syllabus-aligned — they mirror the format, difficulty, and reasoning style of the official exam. We are not affiliated with or endorsed by Microsoft.
Which domains does the Microsoft AB-620 course cover?
The course covers 3 exam domains: Plan and configure agent solutions, Integrate and extend agents in Copilot Studio, Test and manage agents.
Can I study on mobile?
Yes. CertCrush is fully responsive and works on phones, tablets, and desktops. The timed exam, flashcards, and study guide all work on mobile without installing an app.
What happens when I create an account?
Creating a free account lets you access full courses, track your weak areas by domain, and resume practice sessions across devices. No credit card is required to register.