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- 127 exam-style questions, each with a full explanation
- 111 flashcards, filtered by domain
- The full study guide, 13 chapters
- Timed mock exams matched to the real exam length
- A readiness score weighted by the official exam blueprint
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Practice questions, flashcards and a study guide for the ITIL Foundation Bridge (Version 5) exam. Built for ITIL 4 certificate holders who need the Version 5 changes and nothing else.
Practice content last updated · Independently written and aligned to PeopleCert’s published exam objectives.
About the ITIL Foundation Bridge (Version 5) Exam
The ITIL Foundation Bridge (Version 5) is the short route to the Version 5 Foundation certificate for people who already hold an ITIL 4 certification. It is 20 multiple-choice questions in 30 minutes, closed book, and it tests only what changed between ITIL 4 and Version 5. That is the whole point of it, and it is also the trap. Because you already know ITIL 4, the temptation is to skim. The exam does not reward that. It asks about the updated language, the reworked core concepts and the way Version 5 describes value creation and digital product and service management. A candidate who answers from ITIL 4 habit picks the option that was right under the old wording and is wrong under the new one. With 20 questions and a 65% pass mark, you can miss seven. Two or three careless misses on renamed terms use up most of that margin. This course gives you a study guide limited to the Version 5 changes, a bank of practice questions that mirrors the exam format, and flashcards for the terms that moved. Every question has an explanation that says why the right answer is right and which ITIL 4 assumption makes the wrong ones tempting. The Bridge module is scheduled to retire on 31 December 2027, so there is a fixed window to use it. Check PeopleCert's exam page for current pricing and eligibility before you book.
Exam Domains Covered
- Key Enhancements in ITIL Version 520%
- Evolution of Digital Product and Service Management20%
- Updated Language and Core Concepts20%
- Enhanced Value Creation20%
- Applying ITIL Version 5 in Practice20%
Exam Format & Details
20 multiple-choice questions, 30 minutes, closed book, 65% to pass (13 of 20). The exam covers ITIL Version 5 updates only. You need an existing ITIL 4 certification to sit it, excluding ITIL 4 Specialist: Acquiring and Managing Cloud Services and ITIL 4 Specialist: Sustainability in Digital and IT. PeopleCert lists the exam bundle at £199 including VAT.
Why Practice Questions Matter
A bridge exam is narrow, so every question counts for more. You cannot lean on broad knowledge to cover a gap, and you already know the ITIL 4 answer, which is exactly what the exam sets out to catch. Timed practice questions show you which Version 5 terms you still answer from habit. Reading the explanations after a miss is what replaces the old wording with the new, and you find out in practice rather than at the test centre.
Sample Practice Questions
The following questions are a preview of the type of syllabus-aligned questions you will practise in CertCrush. They reflect the format and reasoning style of the ITIL Foundation Bridge (Version 5) exam, not actual exam content.
Q1.How does a training publisher split the roles of DevOps and ITIL?
- A.Both cover the same ground and are interchangeable within a value stream
- B.DevOps provides the how and ITIL the what: governance, value system and control
- C.DevOps provides the what, ITIL provides the how, covering all technical delivery
- D.ITIL covers only project work and DevOps covers only operations and monitoring
Domain: Applying ITIL Version 5 in Practice
Q2.How many guiding principles does ITIL (Version 5) have?
- A.Nine
- B.Five
- C.Seven
- D.Six
Domain: Applying ITIL Version 5 in Practice
Q3.What does the PeopleCert Bridge delivery model include?
- A.A week-long residential course
- B.A project-based apprenticeship
- C.A one-day course with an assessment
- D.A self-study route with no assessment
Domain: Applying ITIL Version 5 in Practice
Q4.What is a digital product vendor?
- A.A customer who funds the development of a digital product and takes the outcomes of consumption
- B.An organisation that only resells products made by other companies and never improves them
- C.An organisation that creates and continually improves digital products and their service offerings
- D.A government or standards body that certifies digital products before they reach the market
Domain: Evolution of Digital Product and Service Management
Q5.Which TWO modules are among the three Practice Manager modules in the Version 5 scheme? Select two.
- A.Direct, Plan and Improve
- B.Monitor, Support and Fulfil
- C.Drive Stakeholder Value
- D.Collaborate, Assure and Improve
- E.Create, Deliver and Support
Domain: Key Enhancements in ITIL Version 5
Q6.Which method does ITIL (Version 5) retain for considering external factors?
- A.PESTLE
- B.VUCA
- C.Balanced scorecard
- D.SWOT
Domain: Updated Language and Core Concepts
Q7.Why does ITIL (Version 5) recommend using value streams to reduce handoffs?
- A.Value streams remove the need for fulfilment teams and make handoffs unnecessary in every case
- B.Fixing each team separately will not cure poor experience caused by handoffs
- C.Handoffs only matter for suppliers and have no effect on experience for users
- D.Handoffs are required by governance and should be added wherever possible between teams
Domain: Enhanced Value Creation
Q8.Which list gives the six capabilities of the ITIL AI Capability Model in order?
- A.Creation, Curation, Cognition, Clarification, Coordination, Communication
- B.Creation, Control, Clarification, Cognition, Compliance, Coordination
- C.Collection, Curation, Clarification, Cognition, Communication, Collaboration
- D.Creation, Curation, Clarification, Cognition, Communication, Coordination
Domain: Updated Language and Core Concepts
Q9.What does the ITIL Transformation model add, according to the Version 5 announcements?
- A.A fixed six-activity value chain with Plan and Engage
- B.A single mandatory sequence of eight lifecycle activities
- C.A requirement to retire all ITIL 4 practices before starting
- D.Continuous experimentation and distilling insights
Domain: Key Enhancements in ITIL Version 5
Q10.Which statement about ITIL (Version 5) and other frameworks is correct?
- A.It can only be used if PRINCE2 is not already in place in the organisation
- B.It replaces DevOps and PRINCE2, which are no longer needed once Version 5 is adopted
- C.It works alongside PRINCE2, DevOps Institute and other delivery frameworks
- D.It competes with agile approaches and discourages their use inside value streams
Domain: Applying ITIL Version 5 in Practice
ITIL Foundation Bridge (Version 5) guides & exam news
ITIL 5 Foundation Exam Questions (2026): Sample Questions With Worked Answers
Ten ITIL 5 Foundation exam questions written in the four styles the exam uses, with a worked answer for every option. Covers the eight lifecycle activities, the guiding principles, the 6C Model and the traps set for ITIL 4 holders.
ITIL 5 Books: Which Official ITIL Version 5 Publications You Need for Foundation (2026)
PeopleCert publishes six official ITIL Version 5 books. Foundation candidates need one, ITIL Foundation (Version 5), and every official exam package already includes it as an eBook. Here is which book matches which module, and when a hardcopy is worth buying.
ITIL 5 Certification Path: Which Module to Take After Foundation
The ITIL 5 certification path after Foundation leads to three designations: Practice Manager, Managing Professional and Strategic Leader. Here is what each needs, which modules exist today, and which one fits your job.
ITIL 4 Is Retiring on 31 December 2027: Should You Still Take ITIL 4 Foundation in 2026?
PeopleCert plans to sunset every ITIL 4 module on 31 December 2027. ITIL 4 Foundation and ITIL Foundation (Version 5) now cost the same and share the same exam format, so here is who should still book ITIL 4 and what happens to certificates already held.
Frequently Asked Questions
What is included in the free ITIL Foundation Bridge (Version 5) sample?
The free sample includes 10 syllabus-aligned practice questions, sample flashcards, and a preview chapter from the study guide. No account or payment is required to try the sample.
How many questions are in the full ITIL Foundation Bridge (Version 5) course?
The full ITIL Foundation Bridge (Version 5) course includes 127 practice questions, covering all 5 exam domains. Every question carries a full explanation for the right answer and the wrong ones.
Are these official PeopleCert exam questions?
No. CertCrush questions are independently written and syllabus-aligned. They mirror the format, difficulty, and reasoning style of the official exam. We are not affiliated with or endorsed by PeopleCert.
Which domains does the ITIL Foundation Bridge (Version 5) course cover?
The course covers 5 exam domains: Key Enhancements in ITIL Version 5, Evolution of Digital Product and Service Management, Updated Language and Core Concepts, Enhanced Value Creation, Applying ITIL Version 5 in Practice.
Can I study on mobile?
Yes. CertCrush is fully responsive and works on phones, tablets, and desktops. The timed exam, flashcards, and study guide all work on mobile without installing an app.
What happens when I create an account?
Creating a free account lets you access full courses, track your weak areas by domain, and resume practice sessions across devices. No credit card is required to register.
Start with 10 free questions
No account, no card. The full ITIL Foundation Bridge (Version 5) course is $9.99, once.